Course Offerings

Call today to register: (607) 735-1825 


Grammar and Usage – A Practical Guide to Effective Communication 

January 15, 29, and February 12; 5:30 - 7:30 p.m. 

This course is geared for those who want to write and speak in a grammatically correct manner for the purpose of being a more effective communicator. The course combines short lectures highlighting the basic rules of grammar and usage, presentations of examples of effective writing, and culminating in a series of practical exercises. The course will answer questions such as:

• Is it proper to end a sentence with a preposition?
• How can I avoid writing run-on sentences?
• What is the difference between speaking English and writing English?
• How can I get the most out of my word processing program? 

Fee: $99 per person (includes all class material)
Class limit of 20 participants


Microsoft Excel Boot Camp - Part I 

January 17, 24, and 31; 6:00 pm to 8:00 pm

• setting up a workbook with spreadsheets;
• entering data; 
• creating formulas; 
• calculating values; 
• analyzing data;
• combining data from multiple sources;
• and basic printing functions.

Practical workplace applications of spreadsheets will be presented and discussed.
Prerequisite Required: A working knowledge of the Microsoft® Windows operating system.
Fee: $125 per person (includes flash drive and textbook)
Class limit of 20 participants


Microsoft Excel Boot Camp - Part II 

February 7, 14, and 21; 6:00 pm to 8:00 pm

• analyzing alternative data sets;
• creating dynamic workbooks by using PivotTables;
• creating charts and graphics;
• printing techniques;
• an introduction to macros for workbook automation;
• working with other Microsoft® Office® programs;
• an introduction to collaboration with colleagues.

Practical workplace applications of spreadsheets will be presented and discussed.
Prerequisite Required: Microsoft® Excel® Boot Camp – Part I or permission of the instructor.
Fee: $99 per person w/o flash drive and textbook
$125 per person w/ flash drive and textbook
(We will be using the flash drive and textbook from Microsoft® Excel® Boot Camp – Part I)
Class limit of 20 participants


Increasing Business Profits on a Shoe-String Marketing Budget 

February 19 and 26; 6:00 – 8:00 p.m. 

This seminar is a must for any small business or non-profit organization newcomer, as well as the experienced business owner or manager, looking for business growth without spending huge marketing dollars. Attendees will leave this course with an achievable, believable, and customer-driven marketing plan. Specific topics covered during the two sessions include how to:

• Develop a comprehensive social media program.
• Organize customer mailing lists.
• Utilize customer satisfaction surveys.
• Serve as a media “go-to” contact.

Prerequisite Required: Microsoft WORD knowledge
(attendees will develop their own marketing plans during the sessions)
Fee: $99 per person (includes all class material)
Class limit of 20 participants


Technical Writing– A Practical Guide to Effective Communication

March 19, 26, and April 9; 5:30 - 7:30 p.m. 

This course is for those who are employed or seeking employment in areas where technical writing skills are essential. The course objective is to provide a practical background in expository and persuasive writing that will help participants become efficient in the important art of communication. 

Some of the areas covered will be:

• Understanding the function and purpose of a document
• How and where to gather data
• Writing the report
• Writing a résumé
• Writing to persuade

Fee: $99 per person (includes all class material)
Class limit of 20 participants


Handling HIPAA & HITECH without Hysteria

March 20; 6:00 - 8:30 p.m. 

This course is ideal for any healthcare or non-healthcare organization employee who deals with phi (protected health information). In order to avoid large financial fines, attendees will learn the “nuts and bolts” about HIPAA and HITECH’s privacy regulations, breach notifications, and business associates updates. 

• Discussing Key Concepts Associated with the HIPAA Privacy Act.
• Properly Disclosing and Using Protected Health Information (phi).
• Studying Various HIPAA Scenarios.
• Reviewing the Components of the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH). 

Fee: $99 per person (includes all class material)
Class limit of 20 participants


How to Increase Employee Retention 

April 11; 6:00 - 9:00 p.m. 

Employee turnover is the silent killer of workplace productivity. When good employees leave, you suffer hits to productivity, morale, and institutional knowledge. It can also be quite expensive to recruit and train new talent. In this course, you will learn the tools needed to combat turnover and create an environment where your best employees will thrive. Some of the topics discussed: 

• Inspiring your best employees
• Motivational tools that work better than money
• Proven ways to increase employee dedication
• Management styles that help (and hurt) morale
• Working with your underachievers

Fee: $99 per person (includes all class material)
Class limit of 20 participants


Business Beginner’s Guide to Creating a Social Media Presence

April 23, April 30, and May 7; 6:00 - 8:00 p.m.
This course serves as the road map for those businesses looking to expand their marketing initiatives utilizing social media methods of Facebook®, YouTube, and LinkIn. Lecture instruction and hands-on applications will enable attendees to professionally develop, use and update a customized social media program to include:

• Facebook® business page
• YouTube channel
• LinkIn personal and business pages